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Resume

Education

Honors & Awards

Member of the National Society of Leadership and Success (NSLS). Similar to the National Honor Society.

2024

Colorado Technical University | Masters Degree

MSM: IT & Project Management. Projected to Graduate December 2024. GPA Required no less than 3.5 to complete the degree and stay in the program and am well above that average.

2016

Colorado Technical University | Masters Degree

MBA: Concentration in Marketing. Graduated with higher than the 3.5 GPA Required to Graduate

2014

Colorado Technical University | Bachelor's Degree

Completed 2014 Cum Laude

BSBA: Concentration in Marketing 3.8 GPA

2012
Colorado Technical University | Associates Degree

Associates in Science General Education. Graduated Summa Cum Laude with a 3.91 GPA.

Work
Experience

05/2024- Current

Hoke County Public Library - Mobile Outreach and Adult Services Departments

  • Public Speaking

  • Management of Bookmobile Services

  • Assists users of all ages in library service on the Bookmobile.

  • Maintains an orderly, accessible shelving arrangement on the vehicle

  • Educate users on bookmobile and library services

  • Maintains bookmobile services records, statistics and files

  • Maintains consistent communication with stops and works with the director to develop additional stops and community events

  • Familiar with complaint procedures; documents and handles all initial problems

  • Attends meetings and workshops related to programming and outreach including bookmobile services

  • Maintains bookmobile collection in collaboration with circulation and maintenance of bookmobile inventory

  • Adult services programming to include conducting, scheduling, and creating services and events for adults within the community to promote communal engagement with the community and its leaders.

06/2023 - 09/2023

Cumberland County Department of Social Services - Caseworker II

  • Taking Applications

  • Determining eligibility and Maintaining cases for FNS recertification team

  • Interviewing Clients

  • Verifying information is true and correct

  • Determine how changes impact a client’s eligibility

  • Human Resource oriented

  • Team player

2018–Present

Stefanie - Virtual Assistant

  • Organized projects & promotional events

  • Delivered promotional items to area orthopedic physicians in the local area

  • Maintained up-to-date customer data

  • I have referred clients to appropriate resources to assist with meeting individualized service goals.

  • Developed & executed a wide variety of marketing tactics that involved direct mail, email broadcast campaigns, outbound calls, marketing events, public relations, customer communications, media advertisements, promotions, and other marketing plans.

  • Tracked sales and business analytics by using data maintained on spreadsheets

  • Designed and maintained website content and provided updates to client social media websites

6/16–2018

United Moving Services LLC – Executive Admin Assistant

  • Performed all payroll responsibilities & audited all financials, resulting in the cutting of costs

  • Proficiently operated & maintained a wide variety of software; able to troubleshoot if errors occurred

  • Established excellent vendor and customer relations by ensuring that the company had an excellent reputation within the local community

  • Developed specific marketing strategies enabling staff to exceed their sales goals

  • Planned, developed and implemented all current SEO/SEM marketing strategies

  • Created all advertising materials

  • Developed specific marketing strategies, effectively training all staff members to exceed sales goals by creating progressive incentives

  • Ensured the company reputation was highly trusted within the community by maintaining excellent rapport with customers

2/15–11/16

Piercing Pagoda – Assistant Store Manager

  • Increased overall monthly profit margins from $20,000 to $50,000, by using effective team building and increasing the use of modern marketing practices and methodologies

  • Maintained a daily focus on individual and team members' standards achievement to attain aggressive sales and profit projections

  • Tracked and reported all financials to the Store Manager

  • Fostered an expectation of total customer satisfaction from all staff

  • Maintained & organized all product inventory, ensuring proper stock levels

  • Effectively followed best practices for store layout by using well-laid out planograms

  • Developed employee skills by encouraging their knowledge of products through extensive staff education &  training

  • Trained all staff on operating POS terminals & scanners, using basic computer software and hardware

  • Attended several speaking engagements, team meetings and marketing events, promoting the company brand whenever possible

  • Created & successfully managed social media techniques to increase overall sales

  • Creatively coordinated all sales promotions to increase walk-in traffic

  • Adhered to all Company policies and procedures by practicing healthy business practices

  • Performed other operational and strategic duties, including staggering work schedules to ensure proper coverage for peak sales hours

Note: I have also done many Side Jobs to showcase my work using my degree field. I am not limited to only education and work history.

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